- My App says that my system is off line
If you have a Commpact or Secuplace, you can perform a panel reboot in the first instance. To do this, press Tick, then code, then ...
- My Panel clock (of my Cloud connected system) goes wrong every single day.
Tap the top right icon in the App.
Tap the pencil button for your site
Correct the timezone
OR
Login at https://riscocloud.com
Click [Settings] and correct your Time Zone. ...
- My Agility is flashing a Yellow light. What does this mean?
It means that there might be a fault.
Press the big button on the front of the panel or press and hold the [#/OK] button on ...
- My door chime has stopped working on my Agility/Wicomm System.
It may just be that you pressed and held button 4 on the Keypad.If you did, then pressing and holding 4 again will turn the ...
- My door chime has stopped working on my LightSYS+, LightSYS2, ProSYS Plus/GT-Plus System.
On the Keypad, press the [menu] button, enter your code, press [Tick/OK]
Navigate to 'Activities', then 'Chime' and choose 'On' for both chime options.
Also choose 'On' ...
- My App has an unknown problem. What can I do to fix it?
When you install any App, if the App requires some 'Permissions', it will ask for it as you use it. If you choose (by accident) ...
